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Spilli Outdoor World
Russian Distributor for Warmthru® Heated Clothing |
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Terms and Conditions
All payments are to be made in Euros. The amount charged will be what is shown on each page in Euros. This amount is tax free for Russian customers. The amount shown in Russian rubles is an indication of the equivalent amount only, due to the fluctuation in currency rates.
Goods will be dispatched within 48 hours, or less, on receipt of payment.
For Russia, all items will be sent by post , fully insured with tracking details to follow online.
In the event you are not happy with your purchase for any reason, or the item is not the correct size, we will accept all items back for refund or exchange, if (i) we are contacted by post, phone or email first for the customer to obtain a return code, which must be clearly displayed on the outside of the package when it is returned (ii) we are contacted and the item returned within 7 days of receipt (iii) all original packing and tags etc are intact and the items are in perfect, unused condition.
In the event you wish to cancel your order or return simply for a change of mind, or if you have ordered the wrong size, the customer shall be liable for all postage costs.
The item remains the responsibility of the customer until it is received here at Spilli Outdoor World. It is advisable, therefore, if you wish to return an item you use a secure, insured method of return and obtain proof of postage.
Refunds will be issued via the method of original payment within 1 working day of receiving the returned item.
Refunds made for items returned because of change of mind will be made, minus any expenses incurred for payments sent via banks etc.
Photos are for illustrative purposes only. Although we make every effort to represent the products as accurately as possible, please remember, colours textures etc can be displayed in different modes depending on your computer screen. |
